A leading hospital chain operating 12 facilities with over 6,000 beds was facing a growing number of patient safety incidents, including unauthorized entries into ICUs, operation theaters, and pharmacy storage rooms. The chain recorded 47 patient safety events in the prior year, ranging from falls in unmonitored corridors to unauthorized visitors entering restricted wards. PPE compliance among clinical staff was inconsistent, with manual audits revealing only 78% adherence during peak hours. Waiting rooms were frequently overcrowded with no system to monitor occupancy or redirect patient flow, leading to complaints and operational bottlenecks.
Aptibit deployed Visylix across all 12 hospitals, installing over 1,800 cameras in critical areas including ICU corridors, operation theater entrances, pharmacy storage zones, emergency departments, and waiting areas. Face recognition was configured at all restricted zone entry points, allowing only verified medical staff to access sensitive areas. The PPE compliance module monitored clinical personnel for masks, gloves, gowns, and head coverings in real time, triggering instant alerts to department heads when violations were detected. Crowd detection models tracked waiting room occupancy and corridor congestion, providing live data to hospital administrators through a centralized Visylix healthcare dashboard.
Measurable Impact
Technologies Used
The Challenge: Patient Safety at Scale
Managing patient safety across a 12 hospital network is an enormously complex task. Each facility operates around the clock with thousands of staff members, visitors, and patients moving through corridors, wards, and restricted zones simultaneously. The hospital chain had invested in basic CCTV infrastructure years earlier, but the cameras served only as passive recording devices. Security teams reviewed footage only after incidents had already occurred, making the system reactive rather than preventive.
The most pressing concern was unauthorized access to restricted areas. ICU wards, neonatal units, operation theaters, and pharmaceutical storage rooms all required strict access control, yet the existing badge based system was routinely circumvented through tailgating. In one notable incident, an unauthorized individual entered a pharmacy storage area and tampered with medication inventory. Such events posed serious risks to patient welfare and regulatory standing.
Compounding the access control problem was inconsistent PPE compliance among clinical staff. Infection control audits revealed that compliance with mask, glove, and gown protocols dropped significantly during night shifts and weekends when supervisory presence was minimal. The hospital chain needed a technology solution that could monitor compliance continuously, enforce access restrictions automatically, and provide administrators with actionable data across all 12 facilities from a single interface.
The Solution: Visylix Healthcare Intelligence
Aptibit healthcare deployment team began with a comprehensive assessment of each facility, mapping patient flow patterns, identifying high risk zones, and cataloging existing camera infrastructure. Over 1,800 cameras were integrated into the Visylix platform, with new cameras added at critical chokepoints where coverage gaps existed. The deployment was designed to avoid any disruption to hospital operations, with installations scheduled during low activity periods and coordinated with facility management teams.
Face recognition was deployed at every restricted zone entrance across all 12 hospitals. The system maintained a verified staff database synchronized with the hospital HR system, ensuring that only authorized personnel with appropriate credentials could access sensitive areas. When an unrecognized face or a staff member without proper clearance attempted to enter a restricted zone, the system triggered an immediate alert to the nearest security station and locked the access point pending manual verification.
The PPE compliance module was calibrated specifically for healthcare environments, distinguishing between different types of clinical protective equipment including surgical masks, N95 respirators, isolation gowns, sterile gloves, and surgical caps. The system recognized that PPE requirements varied by zone, so staff entering an operation theater were checked for full surgical attire while those in general wards were monitored for standard mask and glove compliance. All compliance data flowed into a centralized dashboard that provided real time visibility across every department in every hospital.
Operational Integration and Staff Adoption
A critical factor in the deployment success was the thoughtful approach to staff adoption. Hospital administrators and clinical leaders were involved from the planning stage, ensuring that the system was perceived as a tool to support patient care rather than a surveillance mechanism targeting staff. Training sessions were conducted for over 500 department heads, nursing supervisors, and security personnel across the 12 facilities. The training emphasized how the system would reduce their administrative burden by automating compliance tracking and access verification.
The Visylix healthcare dashboard was designed for simplicity, enabling non technical hospital administrators to monitor key metrics at a glance. Each facility had its own dashboard view showing real time PPE compliance rates by department, access control event logs, waiting room occupancy levels, and active alerts. Regional administrators could toggle to a network wide view comparing performance metrics across all 12 hospitals, identifying facilities that needed additional support or training.
Integration with the hospital existing infrastructure was seamless. Visylix connected with the electronic health records system to correlate patient location data with video feeds, enabling rapid identification of patients who had wandered from their assigned areas. The platform also integrated with the hospital nurse call system, so when the AI detected a potential patient fall in a corridor, the alert was routed directly to the nearest nursing station in addition to the security team.
Measurable Outcomes and Expanded Scope
Within nine months of full deployment, the hospital chain recorded an 85% reduction in patient safety incidents compared to the same period in the prior year. The number of unauthorized access events at restricted zones dropped to zero, as the face recognition system proved to be an effective deterrent and enforcement mechanism. PPE compliance rates across the network rose from 78% to 99.4%, with the most dramatic improvement observed during night shifts where compliance had previously been weakest.
The waiting room occupancy monitoring system delivered unexpected operational benefits. By providing real time data on patient volumes in emergency department waiting areas, hospital administrators were able to dynamically redirect ambulance arrivals to less congested facilities within the network. This load balancing capability reduced average emergency department wait times by 28% across the chain and improved patient satisfaction scores significantly.
The hospital chain board has approved expanding the Visylix deployment to include additional analytics modules for surgical workflow tracking and supply chain monitoring in the coming year. The chief medical officer has cited the deployment as a model for how AI can enhance patient safety without adding to clinical staff workload, and Aptibit continues to serve as the long term technology partner for the chain expanding digital health infrastructure.
Achieve Similar Results for Your Organization
Our solution architects will design a Visylix deployment tailored to your industry, scale, and integration requirements. Let us help you build your own success story.