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Open another counter before customers walk away. Visylix measures every queue and predicts the wait for someone joining now, and tells staff the moment a line gets too long.
Visylix Queue and Wait-Time Analytics measures queue length and wait time for each queue zone in real time. It also reports how fast the queue is being served and predicts the wait for someone joining now, based on how quickly the line is actually clearing, so the number reflects real conditions. Readings are smoothed so they stay steady, and metrics are logged throughout the day for staffing analysis. When a queue passes your limit, a Sudarshan rule tells staff to open another counter, and managers can ask Radha which counters had the longest waits last week. Built for retail, banking, airports, hospitals and government service centres.
What it catches, how it cuts false alarms, and what happens next.
See how many people are waiting in every queue zone, right now.
Know how long people are really waiting, per queue.
Estimates the wait for someone joining now from how fast the line is clearing.
Tell staff to open another counter the moment a line gets too long.
Smoothed metrics stay stable instead of jumping on every frame.
Metrics logged through the day show peak times for rostering.
Built for the problems security, safety and operations teams face every day.
Open tills before lines grow and keep checkout waits short.
Manage counter queues at branches, passport offices and municipal service centres.
Balance staff across lanes and publish live wait times.
Keep order and pickup queues moving at peak hours.
Visylix watches, decides and acts, all on your own hardware.
Runs on the cameras you choose, with zones per camera and per model. Each camera learns its own normal, and marking a false alarm tightens thresholds automatically, never below your limit.
Sudarshan rules combine this analytic with others using AND/OR logic, time sequences and access-control events. Test on real history first, with version history, snooze, hourly caps and maintenance windows.
Notifications, alarm incidents in the operator console, signed webhooks, MQTT, SIEM and PSIM, talkdown through the camera speaker, siren and door-strike relays, and escalation when a critical alert is not acknowledged.
Search every detection in plain English, Hindi or Hinglish. Radha, the on-premise AI copilot with 111 tools, asks before any high-impact action and logs every call.
Combine analytics in a single Sudarshan rule for layered coverage.
AI analytics are a separate subscription, billed per camera per month on the cameras you choose, with any of the 22. Talk to us for AI pricing and a demo on your own footage.
Queue length, average and longest wait, how fast the queue is being served, and a predicted wait for someone joining now, for every queue zone, live.
From how fast the queue is actually clearing at that moment, so the estimate reflects real conditions rather than a fixed guess, and it updates continuously.
Yes. When a queue passes your limit for length or wait, a Sudarshan rule notifies the right staff, and the history helps managers plan staffing for peak hours.